PRIVACY POLICY
Last updated: September 24, 2026
Salon B San Rafael, operated by SB Style Labs LLC (“Salon B,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit salonbsanrafael.com, schedule an appointment, complete a form, purchase a product, communicate with us, or participate in our text-message program.
We may collect the following information:
• Contact information, including your name, telephone number, email address, and mailing address.
• Appointment information, including requested services, appointment history, stylist preferences, cancellations, and waitlist activity.
• Information you provide through consultation, intake, consent, and service forms, including hair history, allergies, sensitivities, service preferences, and other information voluntarily provided to help us perform salon services.
• Transaction information, including services or products purchased, gift cards, discounts, refunds, and payment status.
• Photographs or videos taken with your permission for documentation, education, portfolio use, or marketing.
• Website and device information, including browser type, IP address, device information, pages visited, referring website, cookies, and analytics information.
• Communication preferences and records of your consent to receive email or text messages.
Payment-card transactions are processed by third-party payment providers. Salon B generally does not receive or store complete payment-card numbers.
We may collect information:
• Directly from you.
• Through Boulevard for scheduling, client records, forms, payments, reminders, and communications.
• Through Shopify and associated payment providers for product purchases.
• Automatically through cookies and similar website technologies.
• Through social-media or advertising services when you interact with Salon B content or advertisements.
We may use your information to:
• Schedule, manage, confirm, modify, and cancel appointments.
• Provide salon services and maintain service and formula records.
• Process purchases, payments, refunds, gift cards, and related transactions.
• Send appointment confirmations, reminders, scheduling updates, receipts, and customer-service messages.
• Send promotional emails or text messages when the required consent has been provided.
• Respond to questions, requests, reviews, and customer-service concerns.
• Maintain safety, prevent fraud, protect our systems, improve our services, and comply with legal, accounting, tax, insurance, and business obligations.
When you provide your mobile number and consent to receive text messages, Salon B may send appointment confirmations, reminders, scheduling updates, waitlist notifications, customer-care messages, and, if separately authorized, promotional or marketing messages.
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP or UNSUBSCRIBE. After opting out, you may receive one final confirmation message. For assistance, reply HELP, call 628-888-5136, or email salonbsanrafael@gmail.com.
Consent to receive marketing text messages is not a condition of purchasing goods or services.
Salon B does not sell, rent, or share mobile telephone numbers or mobile information with third parties or affiliates for their own marketing or promotional purposes.
Text-message originator opt-in data and consent information will not be sold, rented, or shared with third parties for marketing or promotional purposes.
We may provide information to service providers that help us operate our messaging program, including Boulevard, telecommunications providers, and technology vendors. These providers may use the information only to perform services for Salon B and not for their own marketing purposes.
Wireless carriers are not responsible for delayed or undelivered messages.
We may disclose information to service providers that perform services for Salon B, including Boulevard, Shopify, payment processors, website-hosting providers, email providers, analytics providers, security providers, telecommunications providers, and professional advisers.
We may disclose information to government agencies, law-enforcement authorities, or other parties when required by law.
We may also disclose information in connection with a merger, sale, financing, reorganization, or transfer of all or part of the business.
Salon B does not sell personal information for money. We do not sell or share mobile numbers or text-message consent information for third-party marketing or promotional purposes.
Our website and service providers may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, understand website activity, measure performance, prevent fraud, and improve services.
Some advertising or social-media tools may collect activity across websites. Depending on applicable law, this may be considered sharing for targeted advertising even when no money is exchanged.
You may use your browser settings or available cookie controls to manage certain technologies. Where required by law and supported by our website systems, we will process recognized browser-based privacy preference signals, such as Global Privacy Control.
You may unsubscribe from promotional emails by using the unsubscribe link included in the email or by contacting us. We may still send transactional or service-related communications.
Salon B obtains permission before using identifiable client photographs or videos for public marketing, social media, portfolio, or educational purposes. Clients may decline photography without affecting their salon services.
We retain personal information for as long as reasonably necessary to provide services, maintain client and formula records, complete transactions, meet accounting, tax, insurance, and legal obligations, resolve disputes, and protect the business.
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no electronic system or method of transmission can be guaranteed to be completely secure.
Subject to applicable law, you may request access to, correction of, or deletion of certain personal information. You may also withdraw your consent for future marketing communications.
To submit a privacy request, you may:
Email: salonbsanrafael@gmail.com
Call: 628-888-5136
Write to:
Salon B San Rafael
SB Style Labs LLC
886 4th Street
San Rafael, CA 94901
We may need to verify your identity before completing a request. We may retain information when required for transactions, service records, fraud prevention, legal compliance, or legal claims.
We will not discriminate against a person for exercising an applicable privacy right.
Our online services are not directed to children under 13. We do not knowingly collect personal information online directly from children under 13 without appropriate authorization.
Our website may link to Boulevard, Shopify, social-media platforms, payment processors, and other third-party services. These services have their own privacy policies and practices.
Salon B is not responsible for the privacy practices of services that we do not control.
We may update this Privacy Policy periodically. When changes are made, we will post the revised policy on this page and update the “Last updated” date.
If you have questions about this Privacy Policy or how Salon B handles personal information, please contact us:
Salon B San Rafael
Operated by SB Style Labs LLC
886 4th Street
San Rafael, CA 94901
Phone: 628-888-5136
Email: salonbsanrafael@gmail.com
Website: https://salonbsanrafael.com
